How to Search (785 Views)
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Registered: ‎04-24-2014
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How to Search

If you have a question, there is a good chance that it has already been asked in the Community and a member has provided a solution. So before you ask your question, it is always a good idea to search for available answers on that issue.

 

Our Community has a robust search engine with several filter options available.

 

At the top of nearly every page of the Community is a search box.

 

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Type in your query into the search box, and if there are posts in the community containing the search phrase, they will appear in the drop down menu. Posts with solutions are the first that come up in the list, and clicking on them will take you directly to the thread.

 

screenshot2.JPG

 

If you do not see a topic that addresses your question in the dropdown list, click the magnifying glass to be taken to the detailed search page.

 

screenshot3.JPG

 

On the Search page, you can:

  • Make your search more specific by using the limit options on the left rail.
  • Perform an advanced search by clicking on the “Advanced Search” link to the right of the search box at the top of the page.
  • Make a new post if you aren’t able to find a thread that answers your question by clicking on the orange “Post your question” button.
Former HP Community Manager
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